Dentsu India has promoted Narayan Devanathan to the role of Chief Client Officer. Previously, Narayan was CEO, dentsu Solutions, President, Strategy & Integration, dentsu India, as well as APAC Lead for Strategy & Consulting, dentsu Creative.
While a CEO for dentsu India is being recruited, Devanathan will report to Peter Huijboom, Global CEO Media and Global Clients and interim Co-CEO for India.
“India is a key part of the global dentsu story, and Narayan, in turn, is a key member of the India leadership team. As we embark on the next leg of the dentsu India 2.0 journey, he will be focusing his energy, expertise and experience in helping bring together the capabilities of 3200+ dentsu talents seamlessly to make dentsu our clients’ partner of choice,” said Hujiboom.
“With this appointment as Chief Client Officer for India, Narayan will be moving away from his other roles in India and APAC with immediate effect.”
Devanathan will be responsible for driving a renewed focus on client-centric solutions and will partner with Amit Wadhwa, Divya Karani, and Anubhav Sonthalia.
“Transformation is easier said than done, but like integration, it’s a process. What matters most are the outcomes. Through relentless customer-centricity, outcome-driving solutions and next practice consulting, our aim for dentsu India 2.0 is not just to transform ourselves but to transform our clients’ business – sustainably, for good,” added Devanathan.
“To this end, we will deploy the power of creativity, a consummate understanding of people and data, and keep our eye on the only prize that matters: meaningful progress for our clients, their customers, and society. To me, this is what my new role as Chief Client Officer means. And this will be my only focus.”