The Magnum Ice Cream Company has appointed Abhishek Mendiratta as Head of its Pune-based Global Capability Center. With over 19 years of experience spanning analytics, AI integration, and enterprise transformation, Mendiratta will drive insight-led execution, scale global capabilities, and lead strategic initiatives to enhance operational efficiency and sustainable business growth.
The Magnum Ice Cream Company has announced a significant addition to its leadership team with the appointment of Abhishek Mendiratta as the new Head of its Global Capability Center (GCC) in Pune. In this pivotal role, Mendiratta will be responsible for establishing and scaling the GCC, a move that marks an ambitious step in the company’s broader strategy to strengthen enterprise-wide capabilities, drive insight-led execution, and enhance digital transformation initiatives across global operations.
Mendiratta brings with him nearly two decades of experience in consulting, operations, and analytics-led strategy, positioning him as a seasoned leader capable of navigating complex enterprise transformations. His appointment underscores The Magnum Ice Cream Company’s commitment to leveraging advanced analytics, data modernization, and AI integration to create a more agile and insight-driven organization.
Prior to joining Magnum, Mendiratta spent 18 years at Genpact, where he rose to the position of Vice President. During his tenure, he led global delivery across multiple high-impact domains, including analytics, research, data modernization, supply chain, and the order-to-cash process. His work involved close collaboration with CXO-level stakeholders, helping global enterprises implement AI-driven and digital transformation programs designed to optimize performance, enhance efficiency, and generate measurable business outcomes.
“Abhishek’s appointment reflects our intent to build a world-class capability center that integrates advanced analytics, digital tools, and data-driven decision-making into the very fabric of our organization,” said a spokesperson from The Magnum Ice Cream Company. “His experience in driving enterprise transformation at scale will be invaluable as we look to strengthen our global operations and unlock new avenues for sustainable growth.”
Mendiratta’s career trajectory reflects a deep engagement with the intersection of technology, analytics, and business strategy. Before joining Genpact, he held roles at Bank of America, Roulac Global Places LLC, and Annik Technology Services Pvt. Ltd., where he gained foundational experience in enterprise credit risk, investment advisory, and market intelligence. These early roles provided him with a comprehensive understanding of financial services, risk management, and data-driven decision-making—skills that have remained central to his leadership approach.
At Genpact, Mendiratta’s leadership was defined by a focus on transformation and efficiency. He oversaw initiatives that leveraged AI and advanced analytics to streamline operations, reduce costs, and create actionable insights for senior business leaders. His ability to translate complex data into strategic business outcomes has earned him recognition as a transformative leader in enterprise analytics. By partnering with CXO stakeholders, he demonstrated a capacity to align operational excellence with strategic priorities, ensuring that technology investments delivered measurable business value.
Now, at The Magnum Ice Cream Company, Mendiratta faces the challenge of establishing the Pune-based GCC as a hub of excellence that will support enterprise-wide transformation. The GCC is expected to serve as a center for analytics, data modernization, and AI-powered solutions, enabling the company to scale operations efficiently while fostering innovation across its global footprint. By centralizing capabilities in Pune, Magnum aims to accelerate decision-making, enhance cross-functional collaboration, and create a pipeline of talent skilled in emerging technologies and insight-driven strategies.
Industry observers note that the creation of a GCC is increasingly seen as a strategic move for multinational companies seeking to integrate advanced capabilities into their core operations. These centers often function as nerve centers for data, analytics, and digital innovation, supporting business units across regions and enabling organizations to respond quickly to market dynamics. In this context, Mendiratta’s extensive experience in managing global delivery and executing AI-driven transformation initiatives positions him to drive tangible impact, both operationally and strategically.
Mendiratta himself emphasizes the role of insights and analytics in shaping business decisions. In previous interviews, he has highlighted the importance of connecting data modernization and AI integration with business strategy, ensuring that technology initiatives do not operate in isolation but rather create measurable value for the enterprise. At Magnum, this philosophy will likely guide the GCC’s development, with a focus on delivering solutions that enhance operational efficiency, support innovation, and inform strategic choices across the organization.
The appointment also reflects a broader trend in the consumer goods sector, where companies are increasingly investing in digital capabilities and advanced analytics to stay competitive in a rapidly evolving market. With global supply chains, shifting consumer preferences, and heightened expectations around speed and personalization, organizations are turning to centralized capability centers to harness data and technology effectively. By placing a leader with deep expertise in data-driven transformation at the helm of its GCC, Magnum signals its intent to be at the forefront of this evolution.
Beyond operational efficiency, the GCC under Mendiratta’s leadership is expected to foster a culture of innovation and collaboration. By integrating diverse teams—including analytics professionals, technologists, and business strategists—the center aims to create an environment where ideas are tested, insights are generated, and scalable solutions are developed. This approach aligns with the company’s broader vision of leveraging technology to enhance its product offerings, improve customer engagement, and drive sustainable growth globally.
The significance of Mendiratta’s appointment also lies in his track record of successfully implementing complex, multi-market transformation programs. His expertise in supply chain optimization, order-to-cash processes, and AI-enabled analytics will be particularly valuable as Magnum seeks to balance operational efficiency with strategic agility. The GCC is expected to function as a critical enabler for decision-making, providing timely insights that inform everything from production planning and inventory management to marketing and consumer engagement strategies.
In addition to driving enterprise transformation, Mendiratta’s role will likely involve mentoring and developing talent within the GCC. Building a high-performing team capable of leveraging advanced analytics and AI technologies is essential for sustaining the center’s impact over the long term. His experience managing large, diverse teams across global markets provides a strong foundation for cultivating leadership, technical expertise, and a culture of continuous improvement within the organization.
As The Magnum Ice Cream Company embarks on this new chapter, Mendiratta’s appointment represents a confluence of experience, expertise, and strategic vision. By combining his deep knowledge of data modernization, advanced analytics, AI integration, and governance with the company’s ambition to create a global center of excellence, Magnum is positioning itself to enhance operational performance, drive innovation, and achieve sustainable business impact in an increasingly competitive market.
The Pune-based GCC will not only serve as a hub for operational efficiency but also as a catalyst for strategic decision-making and insight-led innovation. By centralizing capabilities and leveraging Mendiratta’s extensive experience, The Magnum Ice Cream Company aims to strengthen its global footprint, optimize business processes, and unlock new opportunities for growth. As businesses around the world continue to embrace digital transformation, the development of the GCC under Mendiratta’s leadership reflects a forward-looking approach that combines technological innovation with strategic insight, ensuring that Magnum remains agile, resilient, and responsive to market demands.
With the appointment of Abhishek Mendiratta, The Magnum Ice Cream Company is taking a decisive step toward building a future-ready organization. His proven track record in analytics, AI-driven transformation, and enterprise strategy positions him to lead the company’s global capabilities with vision, precision, and impact. As the GCC in Pune scales and evolves, it is expected to become a cornerstone of Magnum’s strategy, enabling the company to deliver insight-led execution, operational excellence, and sustainable business growth for years to come.
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